Hello CJ, this will be my first interaction with you, so I sure as hell hope I am not rubbing you the wrong way.
Regarding Grimrock, I know his comments were wrong. The problem is with the designations given to player admins. Instead of game development coordinator, game administrator, just a staid forum moderator is perfectly understandable. I doubt any of the new players in the forum understand the difference between a game development coordinator and the actual development team. There is no linkage or reference to the actual development team here. All the admins here are appointed player administrators to help weed out the bad influences to the growth of the game and moderate the game discussions while collecting good suggestions for overall development of game. Grimrock may not have an understanding, what have the administrators done to help make him understand? Some players require a repeated drilling into their thick skull, but we must do that as player administrators.
Secondly, when a player administrator targets him after losing his cool, he could have just responded stating that he was unable to help as it was too much or just asked Grimlock to provide the complete information on his request. I have seen those discussions, and see that they are only discussions. If Grimrock had an idea, he must have provided the complete details, and then an answer provided to sufficiently disprove. That's what the role ensures. Not wanting to respond, is perfectly understandable and hold off till you have the time or procrastinate. Else have a discussion and try explaining if you have the patience. Remember you are allowed to lose your cool. By specifically targeting him, you are indirectly portraying the wrong image. What followed was my highlighting the 'confused' act.
As player administrators, remember that the interests of the game take precedence over personal interests. Since you 'volunteered' of your own free will and there was no coercion from anyone. Remember that a player administrator voluntarily seeks the position and for what reason? Is it personal gain or for long term growth of the game? If it is personal gain, he is better off focusing on himself as a player. So while you are allowed to joke, play around and generally rib the noobs and experienced alike, you cannot launch on personal diatribes because you asked for the responsibility of a player admin. This defeats the very purpose of having administrators. It throws the game in negative light.
Some players are confused as to what constitutes playing and bullying. PiratesGlory is an attacking game and attacks obviously are the main theme in game. But here too, when players gang up, some level of 'abuse while playing' occurs. When the administrator specifically targets players with ribbing comments in the discussion forum without making their position clear that it is a joke, then it does constitute as 'abuse' while trying to have a sane conversation. There are people here from multiple geographic regions and they may not agree with the general answer. Point is a dissent note is a sign of your popularity. A player contradicting your stand verbally in a reasonable discussion shows his interest in conversing with you. When he just gives up fearing abuse, then it becomes a problem, both for him and the playing community. Allow dissent to happen within the confines of a discussion forum. The player admins have the ultimate power of blocking abusive comments, so why does a player admin have to be scared of noobs?!
When this happens repeatedly by player admins over a period of time, then it leads to distrust.