[Account Related] Upload Avatar issue

[Flik]

I'm trying to complete changing avatar mission but i can't upload the avatar.

I tap on the image, select file, cropping the avatar and then i click done but it says "parsererror"

parsererror

avatarerror.jpg (45.58 KiB) Viewed 2806 times

Please help. Thanks!

[Captain Jack]

Hi,

This is an account specific issue. Follow me to help you fix it.

Could you try another image? Could be the name or the image itself.
What browser do you use? Could you try another browser? It could be an addons/extensions issue (try turning them all off then turn them on one by one)
What device are you using? It should work in all devices though.

[Grimrock Litless]

Or he could just use .jpg instead, that was the same thing that happened to me as well. .png doesn't work.

.png is in HD, .jpg not so.

[Captain Jack]

Or he could just use .png instead, that was the same thing that happened to me as well.

Interesting. JPG works well for me though. So we just need to find what you both have in common to see what is causing it first and probably find a workaround for it.

Could you tell me of your device/os/browser ?
Also, it would be great if you could try uploading a .jpg again and see if it works with all browser extensions/addons turned off.

First, save your current avatar:
http://s2.piratesglory.com/images/playe ... 233206.png

[Grimrock Litless]

Or he could just use .png instead, that was the same thing that happened to me as well.

Interesting. JPG works well for me though. So we just need to find what you both have in common to see what is causing it first and probably find a workaround for it.

Could you tell me of your device/os/browser ?
Also, it would be great if you could try uploading a .jpg again and see if it works with all browser extensions/addons turned off.

First, save your current avatar:
http://s2.piratesglory.com/images/playe ... 233206.png

Opps, I edited I said the wrong thing.

[Flik]

The picture that in the screen shot was .jpg. but, I think problem is because the file is too big. So, i uploaded different .jpg image that isn't big, and it works.