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[Resolved] Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:29 pm
by John Pierpont Morgan
Hey CJ I was wondering if you could fix an issue regarding my bank. Currently when I press change logo all that appears is "Click on Upload to upload a new image as your Bank logo *Supported types: JPG & PNG *Max size: 800kb"

And no upload button! :o:

Re: Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:32 pm
by Admiral Nelson
Are you on a phone?

Are you on a Laptop/Desktop?

What Browser are you using?

What extensions (if any) are you using - They can block elements from appearing from time to time.

We need details! :)

Re: Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:35 pm
by John Pierpont Morgan
Desktop
Chrome
No extensions

Re: Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:47 pm
by Admiral Nelson
Have you tried clicking on the image?

Think it works that way... I dont have access to my bank to tell you. But can always try.

Re: Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:50 pm
by Captain Jack
This particular logo upload still uses Flash (we must update it). You need to allow flash before you can upload it.

Click at the top left, where the lock icon of your browser is and then allow flash.

Re: [Resolved] Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:53 pm
by John Pierpont Morgan
Thanks CJ

Re: [Resolved] Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:55 pm
by Captain Jack
You uploaded it?

Re: [Resolved] Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:56 pm
by John Pierpont Morgan
Yes it worked

Re: [Resolved] Bank Logo Issue

PostPosted: Tue Feb 12, 2019 1:59 pm
by Captain Jack
Great ;)