[Resolved] Guild Logo Problems

Any misfunction spotted in the games should be posted here for revision. Taking advantage of any in-game bug can result in account termination. To avoid this, you have to post the bug you found here.

[Resolved] Guild Logo Problems

Postby ChaIbaud » Tue Jan 16, 2018 10:20 pm

There is no upload button to change my logo
PM me any complaints (10M gold coin wire fee is mandatory).
User avatar
ChaIbaud
 
Posts: 1749
Joined: Fri Mar 11, 2016 9:24 pm
Location: United States of America

Re: Guild Logo Problems

Postby Sebena » Tue Jan 16, 2018 10:54 pm

Disable add ons and enable flash
“The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.”
User avatar
Sebena
 
Posts: 1697
Joined: Wed Jul 22, 2015 3:20 pm

Re: Guild Logo Problems

Postby ChaIbaud » Wed Jan 17, 2018 2:57 am

Doesn't work still
PM me any complaints (10M gold coin wire fee is mandatory).
User avatar
ChaIbaud
 
Posts: 1749
Joined: Fri Mar 11, 2016 9:24 pm
Location: United States of America

Re: Guild Logo Problems

Postby Astragek » Wed Jan 17, 2018 10:31 am

1 of my guildmates experienced the same problem with bank logo. Hasn't been fixed yet.
User avatar
Astragek
 
Posts: 149
Joined: Tue Jan 10, 2017 9:23 am

Re: Guild Logo Problems

Postby Vane » Wed Jan 17, 2018 12:41 pm

chal wrote:There is no upload button to change my logo


Using google chrome?

If so, try clicking on the "Secure" word to the left of your URL bar when on the PG page where you would normally change your logo. Flash should be listed there and you can change it to allow. Refresh page.

This is how I corrected the problem for myself. Every now and then the same thing occurs and I use the same fix.
"Not all treasure is silver and gold mate."
User avatar
Vane
Players Dev Team Member
 
Posts: 1289
Joined: Mon Mar 28, 2016 12:32 pm

Re: Guild Logo Problems

Postby Captain Jack » Wed Jan 17, 2018 3:26 pm

Some browsers like chrome, have disabled flash in default settings. Similarly, mobile devices do not support flash.

We use flash at 3 parts in the game:
-Bank logo
-Guild logo
-Instant Messenger sound

We intent to update all three parts so that flash is unneeded. We already did this some time ago for avatar upload.

Till then, if you are using a pc, change your browser settings to allow flash.
If you are using a mobile phone, switch to a pc.
User avatar
Captain Jack
Project Coordinator
 
Posts: 4042
Joined: Tue Feb 08, 2011 1:12 am
Location: Pania

Re: Guild Logo Problems

Postby Kangaroo » Wed Jun 13, 2018 9:10 am

This is still not functional using a PC, have tried Chrome and Firefox, FF gives me the option to enable flash which I have done, the image is selected, I get 100% uploaded and then processing, but all the processing doesn't spit out a changed logo.
First world issue
Some people are like Slinkies, totally useless but great fun to watch when you push them down the stairs
User avatar
Kangaroo
 
Posts: 471
Joined: Sun Apr 16, 2017 3:52 am
Location: Sydney Australia

Re: Guild Logo Problems

Postby Captain Jack » Wed Jun 13, 2018 9:27 am

What kind of image do you try to upload? Have you tried with another?
User avatar
Captain Jack
Project Coordinator
 
Posts: 4042
Joined: Tue Feb 08, 2011 1:12 am
Location: Pania

Re: Guild Logo Problems

Postby Kangaroo » Wed Jun 13, 2018 11:21 am

Captain Jack wrote:What kind of image do you try to upload? Have you tried with another?


Two different images, both in jpeg format
Some people are like Slinkies, totally useless but great fun to watch when you push them down the stairs
User avatar
Kangaroo
 
Posts: 471
Joined: Sun Apr 16, 2017 3:52 am
Location: Sydney Australia

Re: Guild Logo Problems

Postby Captain Jack » Wed Jun 13, 2018 11:31 am

Kangaroo wrote:
Captain Jack wrote:What kind of image do you try to upload? Have you tried with another?


Two different images, both in jpeg format



Since you do get to upload, it is no longer a flash issue.
I just tried it with chrome (after I clicked on Security lock at the top bar, then page settings -> then allow flash). Once I did this, chrome asked me to reload the page, which I did.

Then an upload button appeared. I downloaded this picture:
https://s2.piratesglory.com/images/play ... _glogo.jpg

Then I uploaded it, changed the dimensions and saved it. It worked.
I repeated and it worked again.

With which browser you tried? Could you try once more with the same picture above to exclude the picture issue?
Note this is a jpg picture although it should work with JPEG pictures too. If it does work with this one though, we will know where to look to.
User avatar
Captain Jack
Project Coordinator
 
Posts: 4042
Joined: Tue Feb 08, 2011 1:12 am
Location: Pania

Next

Return to Bugs

cron