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[Resolved] Message sticking

PostPosted: Fri Feb 07, 2014 7:00 am
by Ciel Phantomhive
(Not so) similar to previous bug report, but it's message now. I have 8 messages I have read and even reply to the sender but the system keeps saying (8 new message!). And when I click it my read and answered mails stay at red color. I double checked it and made sure I've read all messages in my inbox.

Re: Message sticking

PostPosted: Sun Feb 09, 2014 7:50 am
by Captain Jack
There are definitely unread messages. Using the controls at the bottom of the page, keep flipping pages till you find them. Let me know how it turns out just in case.

Re: Message sticking

PostPosted: Sun Feb 09, 2014 7:54 am
by Ciel Phantomhive
No. They're on the first page and I've read them all. Now (11 new messages!) and I read every single mail. I know because unread messages are red, if I'm not mistaken.

Re: Message sticking

PostPosted: Sat Feb 15, 2014 9:03 am
by Captain Jack
I can see that the unread messages start from Feb 05 to Feb 08.
I can flag them as read, there is no problem. However I want you to check a bit more carefully.

Normally, unread messages appear red in your inbox. Does this happen for you or not?

There is a possibility, as these 11 messages are all chat replies, that you have received that many messages that you have to also scroll the chat window as in the chat conversation the last 10 messages from each other appear.

So, just open the messages that appear red and click on the scroller at the bottom once again.

Re: Message sticking

PostPosted: Sat Feb 15, 2014 11:39 am
by Ciel Phantomhive
Yep. I read these unread messages and they are still marked with red colour in my inbox. If you mean the scroll-in-the-bottle button at the bottom of the inbox page I checked them thoroughly and only 10 messages at first page and one message at the second page of my inbox remain red. Or if you mean overlong chat in chat window I think that's not possible, because two of my messages came from a player whom I changed messages only 4 times. And short ones, if I recall it right.

Re: Message sticking

PostPosted: Sun Feb 16, 2014 9:07 am
by Captain Jack
I meant the chat scroller. Have you scrolled the messages that appear red? You still have 11 unread messages?

Re: Message sticking

PostPosted: Sun Feb 16, 2014 9:49 am
by Ciel Phantomhive
Oh, chat scroller? Never thought of that. Now my inbox is clear. Thanks Capt. Jack

Re: Message sticking

PostPosted: Mon Feb 17, 2014 10:55 am
by Captain Jack
Great, thanks for sticking to the conversation. I have kept a note to increase the chat size automatically when there are unread messages. It will be implemented in the near future.