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Messages missing at message limit

PostPosted: Tue Nov 03, 2020 1:29 pm
by José Gasparila
I recently hit the message limit of 5000.

When I hit 5000 (after deleting some - very painful) it seems to cause multiple issues
Haron reported similar issues in Help>Message missing but Argo hijacked the thread

1. Recent messages to me disappear

2.Old replies by me disappear - this has always happened - I don't know if that is a feature
The difference near 5000 is that some reappear so
2a Current messages that I have read disappear
2b I couldn't see my replies before June in a particular conversation
Then I couldnt see replies from October
Then I couldnt see replies from the previous day
Then I could see replies back to July
Currently I can see replies back to 10-19

3 The problem only seems to occur in conversations with other players at their message limit of 5000.

*deleting old messages
Goto page 480
Select all (10)
Delete selected
Confirm
Display shows first page so repeat previous steps

Re: Messages missing at message limit

PostPosted: Tue Nov 03, 2020 1:36 pm
by Leo the Conqueror
I also have this problem. I have to delete messages because I too am at the message limit and I often get altered/no replies to my messages.

Re: Messages missing at message limit

PostPosted: Tue Nov 03, 2020 5:15 pm
by Captain Jack
When others reach the limit too, their oldest replies disappear from convos.
Not all have 5000 though, so you might miss earlier dates messages.

Re: Messages missing at message limit

PostPosted: Tue Nov 03, 2020 5:21 pm
by Haron
This is not about old messages, but new ones.

Let's say I send a message A to Jose. He replies with a message B. We both read both messages. But next day, when I wish to reply to message B with a message C, message V is gone. Both from my conversation and that of Jose.

PS. This actually happened to me with another player than Jose, and to Jose with another player than me.